Agent
Customer Support Agent
- Identity
- support-agent-prod
- Model
- Enterprise LLM
- Data
- Customer CRMKnowledge Base
- Tools
- CRM APIEmail API
- Permissions
- CRM READCRM WRITEEMAIL SEND
- Actions
- Update customer recordSend customer email
Why high risk
- Sensitive data access
- Write permission
- External communication
- Autonomous action
- No human approval